Choice of home

 

CSCI Key Inspection Report

 

These are the outcomes that people staying in care homes should experience. They reflect the things that people have said are important to them:

 

People are confident that the care home can support them. This is because there is an accurate assessment of their needs that they, or people close to them, have been involved in. This tells the home all about them and the support they need. People who stay at the home only for intermediate care, have a clear assessment that includes a plan on what they hope for and want to achieve when they return home.

 

People can decide whether the care home can meet their support and accommodation needs. This is because they, or people close to them, have been able to visit the home and have got full, clear, accurate and up to date information about the home. If they decide to stay in the home they know about their rights and responsibilities because there is an easy to understand contract or statement of terms and conditions between them and the care home that includes how much they will pay and what the home provides for the money.

 

 

This is what people staying in this care home experience:

 

Judgement:

 

People using this service experience good quality outcomes in this area. We have made this judgement using a range of evidence, including a visit to this service.

 

People receive enough information about the home for them to make an informed decision about moving into the home and their needs are assessed before they move in so they know these can be met at the home.

 

Evidence:

 

The brochure includes all the information that people would need to decide if their needs could be met at Stone House. It is written in plain English and standard print format. It also includes our most recent published inspection report on the home. The brochure was last updated in October 2008 and the previous recommendation about including the review date has been met. One person living at the home told us, "I was given good information about the home before I moved in".

 

We looked at care records of people living at the home to check on their needs and what care was being provided in the home. Information had been obtained before they moved in and the forms completed included personal details, personal and health care needs and other support required. This information is used together with the assessment carried out by staff at the home to make sure that people who move in can be well supported by the staff team.

 

The manager confirmed that intermediate care was not provided at Stone House.

 

 

Read about 'Health and Personal Care'