Daily life and social activities

 

CSCI Key Inspection Report

 

These are the outcomes that people staying in care homes should experience. They reflect the things that people have said are important to them:

 

Each person is treated as an individual and the care home is responsive to his or her race, culture, religion, age, disability, gender and sexual orientation. They are part of their local community. The care home supports people to follow personal interests and activities. People are able to keep in touch with family, friends and representatives.

 

They are as independent as they can be, lead their chosen lifestyle and have the opportunity to make the most of their abilities. People have nutritious and attractive meals and snacks, at a time and place to suit them.

 

There are no additional outcomes.

 

 

This is what people staying in this care home experience:

 

Judgement:

 

People using this service experience good quality outcomes in this area. We have made this judgement using a range of evidence, including a visit to this service.

 

People who live in the home are able to take part in a range of activities so they can stay active and staff help people to stay in touch with family and friends as they wish.

 

Evidence:

 

There is a file kept at the home to show activities undertaken and places that people who live there have been taken to visit. These included Chester Zoo, local garden centre, Chester town centre, Chester riverside, West Kirby, and Parkgate. The local vicar visits the home occasionally, but will call more often if requested to do so. The mobile library visits each month. The residents also have the opportunity to take part in activities within the home such as hairdressing, manicures, bingo, indoor bowls, ball games and to listen to entertainers requested to visit the home. A range of activities is planned for Christmas including a carol concert, panto, visiting school children and local entertainers, "The Gee Jays".

 

Some of the people living in the home confirmed that they did not like taking part in activities. Others told us, "Sometimes there are activities I can take part in" and "I like
the activities".

 

People who live in the home were offered choices in various ways, such as in the time they get up or go to bed at night, by choosing the clothes they wear, by deciding
whether or not to join in activities and by deciding how they wish to be addressed.

 

This enables them to keep some control over what they do each day and to stay as independent as possible.

 

We looked at samples of menus, which showed a varied diet of popular, traditional meals. There was a choice available at each mealtime. A wide choice is offered at breakfast including a cooked option. The main meal is served at lunchtime and in the evening the choices are a hot snack, sandwich, salad and dessert. Drinks are available in between meals and on request. During this visit the main meal was seen served and after the meal residents commented, "The meal was excellent", "I usually like the meals provided", "The food is well balanced" and "I really enjoy the meals". Families we spoke with during our visit confirmed they thought that the food served was very good.

 

 

Read about 'Complaints and Protection'