What the care home does well
Quick links
- CSCI Key Inspection Information
- Summary
- What the care home does well
- Choice of home
- Health and personal care
- Daily life and social activities
- Complaints and protection
- Environment
- Staffing
- Management and administration
- Outstanding statutory requirements
- Requirements and recommendations
CSCI Key Inspection Report
The brochure for the home gives details it and includes our latest public inspection report. People had received thorough assessments of their individual needs before they moved into the home. This means that they and the staff have the information necessary to make a decision about whether the person's needs can be met at the home.
The staff team is well established and the staff are keen for high standards to be maintained so the people living at Stone House receive good quality care. Day to day supervision of staff is good and they receive regular formal supervision so they get good support from their line manager to make sure they can provide good care for the people living in the home.
The manager is competent and well qualified and she makes good use of information gathered through the quality assurance processes, showing that the views of the people who live in the home are important.
People's care plans are individualised and well documented so staff know what they should do to meet people's needs. Referrals to the appropriate health care professionals take place when necessary to make sure that people living at the home stay as healthy as possible.
Meals were varied and reflected each person's preference. People living at Stone House are offered a range of choice and variety so they were able to enjoy a varied diet to help keep them well and healthy.
People who live in the home told us, "Staff are very friendly", "Very caring and approachable staff", "The home is always fresh and clean" and "Staff are generally quick and efficient".
A relative told us, "There is plenty of food available and I am very happy with the care my mother receives".
Staff commented, "The home provides a homely, clean and caring environment for residents", "The food is well balanced", "The home does well in caring for all the service users needs in every day to day lives and help them to feel that it is their home".
A healthcare professional commented "This is a lovely home and a pleasure to visit".